The OG Group / American West Jewelry
Contract · Digital operations, lifecycle marketing & Shopify systems · The OG Group since 2021, American West Jewelry since 2023
Leading digital operations for American West Jewelry, a Southwestern jewelry brand founded in 1975 and part of The OG Group's portfolio. Work independently across the Shopify Plus ecosystem, coordinating external agencies and advising on technology investments. Also built e-commerce and corporate sites for additional OG Group brands.
Strategic Initiatives
Rebuilt engagement-based segmentation architecture with holiday-based logic (contributed to higher conversion). Complete rebuilds of Added to Cart and Welcome flows (primary drivers of automation revenue growth). Established data-driven email defaults through systematic A/B testing. Schema consolidation and structured data optimization earned top organic rankings for core category terms and placement in Google AI Overviews. Coordinated cross-functional teams including Go Fish Digital (email/SEO agency), Yotpo, internal design, and development partners.